Allium Home Care is continuously recruiting Home Care Workers to join our growing and vibrant team in Ashford, working in a lively and fast-paced environment, you will provide care and support to our customers as we expand and develop our home care service.
Candidates must share our values and offer an excellent experience. This is the perfect role for someone who truly cares about the people in their community. The ideal candidate will have experience in the healthcare industry, a trustworthy and caring individual who exceeds expectations in creating and developing positive working relationships with customers and colleagues alike.
Role Summary
To support customers with all aspects of their day-to-day living, so they can enjoy the best possible quality of life. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the customer in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company. The values our customers have told us that they look for in a Home Care Worker are trustworthy, respectful, compassionate and knowledgeable.
Key Responsibilities
Safely provide compassionate care and support that is centred on the individual needs and wishes of each customer. Respect customers’ choices and promote their dignity at all times.
You may be the only person the customer sees over a period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep customers safe and promote their well-being.
Duties
- Care and support – Give non-discriminatory care and support that values the diverse and unique qualities of each customer. Follow instructions in the care and support plan which has been agreed with each customer.
This may include:
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- All aspects of personal care – showering and bathing, dressing and grooming, toileting and continence care, teeth and dentures and shaving
- Taking medicines – encouraging, reminding; assisting and giving medicines, ordering and collecting prescriptions and returning unwanted medicines to the pharmacy for safe disposal
- Eating and drinking – helping the customer to plan what to eat and drink, gentle encouragement and help to eat and drink well, shopping, preparing and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy and agreeing with the customer how to store food safely and dispose of out of date produce
- Safely using aids and personal equipment in a manner that respects the dignity of customers.
- Housework – washing floors, vacuuming and sweeping, laundry and ironing, making beds and changing the linen and dusting and general tidying
- Social and physical activities or mental stimulation – writing cards and letters or emails, taking a customer out shopping, to see their friends or to other activities and hobbies and recreations such as reading, photo albums, games, etc
- Supporting a customer through temporary and terminal illness, including end-of-life care, hospital appointments and liaising with community health support and families
Record and report all relevant customer information including:
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- The care and support that you provide and assistance with medicines
- Changes to a customer’s condition or other concerns
- Faulty equipment or hazards in the home
- Response to emergencies, accidents and incidents
- Safeguarding matters
- Contact with families or carers and other professionals
- Other matters as required by Allium Home Care procedures
- Keep all information about customers and their families secure and confidential
- Work well as part of the Allium Home Care team
Follow Allium Home Care policies, procedures and guidance at all times. It may include:
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- Taking part in staff and customer meetings
- Attend training activities and appraisal and development meetings
- This list is not exhaustive and from time to time you may be required to undertake additional duties. We will provide full training in line with regulatory requirements.
Qualifications and Skills
- NVQ/QCF Level 2 or equivalent in Health and Social Care (Desirable)
- Caring and compassionate towards people in need of care and support
- Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to non-discriminatory care practice
- Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions. Have a learning attitude and able to use reflective practice
- Excellent timekeeper, reliable and trustworthy.
- Good hygiene practices, including personal hygiene, and a smart appearance
- Respect for the rights of our customers. Understanding the importance of giving the best possible care and support centred on the individual needs and wishes of each customer
- Ability to listen, communicate clearly and build positive working relationships with customers, their families, Allium Home Care staff and other social and health care professionals
- Ability to keep written records in clear English about the care and support given to each customer, including help with medicines
- Numerical skills to support customers in managing their money and buying shopping or paying bills when requested to do so
- Driver with own car and Class 1 business insurance, with no more than 6 points (essential)
- *Strictly no sponsorships or no overseas sponsorships provided
Benefits
- Excellent hourly rates £10.00 – £16.50
- Flexible working hours
- Training and career development provided
- Friendly and supportive working environment
If you are interested in joining our team please call us on 01784 682560 or complete the form below to discuss this position.
Submit Application
To apply for the home care position, please submit your application using the form below.